Privacy Policy
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Maple Valley Soap Co.
Effective Date: May 8, 2026
Last Updated: May 8, 2026
At Maple Valley Soap Co., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, place an order, or interact with our business online.
By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
1. Information We Collect-
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We may collect the following types of information when you visit our website or place an order:
Personal Information
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Information you voluntarily provide, including:
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Name
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Email address
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Shipping and billing address
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Phone number
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Payment information (processed securely through third-party payment providers)
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Automatically Collected Information
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When you browse our website, certain information may automatically be collected, such as:
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IP address
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Browser type
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Device information
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Pages viewed
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Website activity and interactions
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This information helps us improve website performance and customer experience.
2. How We Use Your Information
We use your personal information for the following purposes:
To process and fulfill orders, including shipping and payment
To respond to inquiries and provide customer support
To send transactional emails (e.g., order confirmations, shipping updates)
To improve our website, products, and services
To send promotional emails or newsletters (only with your consent)
To comply with legal obligations and enforce our Terms and Conditions
Prevent fraudulent activity
​Respond to questions or requests
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3. Sharing Your Information
We do not sell your personal information. We may share it with trusted third parties only when necessary:
Service Providers: Payment processors, shipping carriers, email platforms
Legal Authorities: If required by law, subpoena, or court order
Business Transfers: In the event of a merger, acquisition, or asset sale
All third parties are required to maintain the confidentiality and security of your data.
-Payment Security
All payments are processed securely through trusted third-party payment providers. Maple Valley Soap Co. does not store full payment card information on our servers.
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Cookies & Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and understand how visitors use our site.
You can choose to disable cookies through your browser settings if preferred.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When no longer needed, your data will be securely deleted or anonymized.
5. Your Rights & Choices
Depending on your location, you may have the following rights:
Access: Request a copy of the personal data we hold about you
Correction: Request updates to inaccurate or incomplete data
Deletion: Request that we delete your personal data
Objection: Opt out of marketing communications
Data Portability: Request your data in a structured format
To exercise these rights, contact us at www.maplevalleysoapco.com
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience:
Essential Cookies: Required for site functionality
Analytics Cookies: Help us understand how visitors use our site
Marketing Cookies: Used to deliver relevant ads and promotions
You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.
7. Data Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
8. Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us immediately.
9. International Users
If you are accessing our Website from outside the United States, please be aware that your data may be transferred to, stored, and processed in the U.S., where data protection laws may differ from those in your jurisdiction.
10. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: tammie@maplevalleysoap.com or maplevalleysoap.com
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12. Third-Party Services
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We may use trusted third-party services to operate our business, including:
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Payment processors
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Shipping providers
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Website analytics tools
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Email marketing platforms
These third parties only receive information necessary to perform their services.
13. Email Marketing
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If you subscribe to our emails, we may occasionally send updates about new products, promotions, or special offers. You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
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14. Data Protection
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We take reasonable precautions to help protect your personal information and maintain the security of our website.
However, no online transmission or storage system can be guaranteed to be 100% secure.
